by Lance | Jan 22, 2007 | Leadership
I have spent three decades coaching and advising leaders and much of that time I have been astounded by the number of leaders who use leadership behaviors that demoralize, are abusive or dishonoring, and counterproductive. It astounds me, even after all these years,...
by Lance | Jan 12, 2007 | Leadership
The Gavin School of International Management at Thunderbird University in Arizona has established a first – a requirement that its students sign an oath that requires students to practice ethical behavior after graduation. “Our belief is management is a...
by Lance | Jan 7, 2007 | Leadership
Traditionally, Christmas festivities continued from Christmas Day until the “Twelfth Night”, the evening of January 5th. Practically, these days it seems that the corporate world follows this pattern – most of the clients with whom I work operated in...
by Lance | Dec 21, 2006 | Effectiveness, Leadership
Have you ever found yourself sending an e-mail to your spouse who was in the same house? Do you e-mail colleagues who are down the hall at work? Have you ever sent an e-mail that seemed straightforward and clear to you, but required several further exchanges before...
by Lance | Dec 5, 2006 | Leadership
For years, “the customer comes first” has been the mantra for business. Sometimes the shareholder has been held in equal esteem. But vendors and employees have rarely been viewed with the same reverence as these two. But a new awareness is dawning. As...
by The Secretan Center | Nov 23, 2006 | Leadership
In my book “ONE”, I have described many scenarios – some of them life-threatening – which show how we are hard-wired to resist change. Typically, only about 10% of us will change our behavior permanently from a long-standing habit or practice....
