Sport as a Metaphor for Leadership

As anyone who has spent five minutes with me knows, I am passionate about skiing.† I use it as a teaching metaphor for leaders and leadership, and I know of few other activities that, for me at least, can equal such a profound sense of ONEness. In Rudi Miickís blog,...

Turning Lemons into Lemonade

You’ve probably†heard of Dave Carrol’s frustrating experiences with United Airlines and his guitar through the enormous reach of YouTube and Huffington Post.† But an interesting lesson we can all draw from this story is the idea that our attitude to events...

US and Canadian Health Care Compared

A great deal of our work over the last 20 years has been with healthcare systems and health insurance companies in both the US and Canada. We are probably†best known for achieving breakthrough results in cultural transformation,† strategy formation and leadership...