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Teaching Values Early
The Gavin School of International Management at Thunderbird University in Arizona has established a first - a requirement that its students sign an oath that requires students to practice ethical behavior after graduation. "Our belief is management is a real...
Now the Work of Christmas Begins
Traditionally, Christmas festivities continued from Christmas Day until the "Twelfth Night", the evening of January 5th. Practically, these days it seems that the corporate world follows this pattern - most of the clients with whom I work operated in a "festive"...
An Old (New) Way to Create Stronger Relationships
Have you ever found yourself sending an e-mail to your spouse who was in the same house? Do you e-mail colleagues who are down the hall at work? Have you ever sent an e-mail that seemed straightforward and clear to you, but required several further exchanges before...
The Times They are A-Changin’
I am skiing in Colorado. My friend Ari Goosen, an exceptional businessman who manages the Surefoot Store at Copper Mountain introduced me to this clever gadget which connects my mobile phone and MP3 player simultaneously to my helmet, so I can alternatively answer my...
We Teach the Student What We Need Most to Learn
My friend Shonnie Lavender came to ski with me recently at my home in Colorado. (Read her blog). As she is also a business associate, we talked business. And we also talked skiing. We had a marvellous day and we discussed our shared business issues, and I also taught...
The Next Big Thing in Leadership
For years, "the customer comes first" has been the mantra for business. Sometimes the shareholder has been held in equal esteem. But vendors and employees have rarely been viewed with the same reverence as these two. But a new awareness is dawning. As staff shortages,...
How to Achieve Transformational Change
In my book "ONE", I have described many scenarios - some of them life-threatening - which show how we are hard-wired to resist change. Typically, only about 10% of us will change our behavior permanently from a long-standing habit or practice. The solutions may seem...
How the CASTLE® Principles Inspire Trust
After Randy White attended one of my leadership workshops, he conducted an experiment at Raytheon, where he works. First, he asked his team to anonymously rate each other on the following "Trust" scale: 0: I trust no one here and do not feel safe to share 1-2: I trust...
What we Teach Leaders
In this month's issue of Wired Magazine, Brian Lam has written a step-by-step series of instructions, complete with illustrations about "How to Capture the Armrest", on an airplane so that you can "claim the elbow room and comfort you deserve" and "dominate the...
Inspiring Leaders Reveal their Vulnerability
My dear friend Debbie Ford is courageous, vulnerable and brilliant. I want to share a remarkable speech that she gave to the Masters Circle Superconference in Orlando last week in which she demonstratred the power that being vulnerable has to inspire others. Just as...
The New CASTLE® Survey
We have re-vamped and re-launched the CASTLE® Survey with extended questions and detailed definitions and evaluations. The new survey provides results both for you as an individual, and for your organization as a whole. The results of your survey are e-mailed to you...
We Made it Into the Guinness Book of Records
I have been a strong supporter of the "Make Poverty History" campaign in Canada and in the U.S., where it is known (very appropriately for me!) as the "ONE Campaign". During October, I had the privilege of addressing the Governor's Annual Workplace Wellness Conference...
There are two ways to harness AI.