by Lance | May 28, 2007 | Calling, Inspiration, Service
The improv comedy troupe Basic Character Flaws, comprised of Matt Scott, Dorian Normand, Teance Blackburn, and Kevin Boyle, has joined with the distinguished nonprofit Seaside Repertory Theatre to extend the positive effects of comedy beyond the faces in their...
by Lance | May 22, 2007 | Effectiveness, Leadership, Oneness, Service, Values
For many years the Secretan Center has been deeply concerned about and engaged in protecting the environment. All our books, DVDs and CDs are manufactured using recycled materials, soy-based inks and environmentally sensitive shipping materials. We have leveraged our...
by Lance | Feb 8, 2007 | Service
Serving employees first and customers second has been a recurring theme of my work as readers of this blog will know. A story is told about Southwest Airlines who received a letter from a woman complaining about the absence of seat assignments, a first-class section...
